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Returns Policy

All of the items available at Maisha Concept are small-batch handmade products, and variations in colour and pattern should be expected and is the charm of the brand. If for any reason you are not satisfied with your online purchase, you are welcome to return it to us with original packaging within 7 days of reciept; with tracking code sent to us after shipment.. Items returned outside of this period may not be accepted.
Attn: Your original order shipping costs are non-refundable. Only the Items will be refunded. Please email us at rakhee@maishaconcept.com telling us why you aren't satisfied and we'll provide you with the necessary return details and address. We love feedback, so please let us know if there is anything we could be doing better with our product or service.

SALE & DISCOUNTED ITEMS

A store credit will be issued for any returned sale purchase.

I purchased an item on Sale, can I return it?
You are welcome to return your sale item(s) to us for a store credit. Your store credit will be issued in the form of a coupon code, which you can apply at the checkout to purchase an alternative style or size via our online store.
All items must be sent back in their original, unworn condition with tags attached.

What about return Shipping costs?
You will be required to pay for your own shipping costs if you decide to return an item from your order (Unless the item is proven to be faulty). Shipping costs are NON-REFUNDABLE. We highly recommend using a reliable tracked service as Maisha Concept are not held liable for any lost packages and take no responsibility in tracking your return.

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